Frequently Asked Questions


Should I create an account before I order?
I have a coupon code. How can I use it?
What is the return policy?

Calimacil Gold

What is Calimacil gold?
Do I need an account to collect Calimacil gold?
How can I use my Calimacil gold?
I have multiple coupon codes and the checkout will only accept one, what can I do?


How are the shipping fees calculated?
When will I receive my order?
Why is my order unfulfilled?
Do I have to pay Duty Fees, taxes and customs on international orders?
Duties are holding my order, what can I do?

Calimacil Products

What are Calimacil products made of?
Which LARPs accept Calimacil weapons?
How long does a Calimacil weapon last?
How can I repair or repaint my Calimacil?
I can’t find a particular model on your store, does it still exist?

Custom Products

Does Calimacil offer custom LARP weapons?
Why are custom products more expensive than standard products?
How long does it take to get a custom product?
Some of your designs are missing from the custom product builders, why?

Safety Information

Are Calimacil products safe for children?
Can I get hurt with a Calimacil weapon?

Calimacil Guild

What is the Calimacil Guild?
How does the unique link work and why do I need to use it?
I am a LARPer, how can I know if my LARP is part of the Guild?
I have a coupon code. Can I use it and still support my LARP organisation?